FAQ

Answers to frequently asked questions:

If you do not find the answer to your question here, e-mail us at
subs@shootingindustry.com or call
888-732-2299, M-F, 8:00 am to 3:00 pm PST

Subscription ID Number
Expiration Date
Address Change
Missing/Late Issues
New Subscription Delivery
Back Issues

What is my Customer ID Number?

Your customer ID Number is located above your name on your magazine address label, renewal notice or invoice and is normally seven to nine numbers long. Supplying this number with your name and address allows us to better respond to any inquiries about your subscription. Return to top

When does my Subscription Expire?

Your Shooting Industry subscription will not expire. Shooting Industry can request re-qualification information.  Return to top

How do I change my Mailing Address?

Click here address change form to submit your change of address or call customer service at the number above. Be sure to allow plenty of time for your COA to take affect. If possible, contact us four to six weeks before you move. The post office does not guarantee forwarding of magazines. Return to top

Where is my Issue?

Shooting Industry is monthly and normally ships six weeks prior to the cover date. For example, the January issue would begin mailing in late December. Domestically, it is mailed Periodical Class through the USPS. Delivery time varies and normally arrives within 14 days. Foreign delivery is sent Surface Rate, and delivery time can take anywhere from six to 12 weeks. Airmail delivery is available and may be requested here subs@shootingindustry.com. Return to top

If you feel that your issue is late for another reason, or has been damaged, please click here for issue request form.

How long will it take for me to receive my First Issue?

Depending on how and when you place an order, the time varies. Generally you should allow six to eight weeks for your subscription to begin. Foreign delivery can take eight to 12 weeks. Return to top

How can I get a information from a Past Issue?

Click here to view out digital editions, or call our customer service department at the number at the top. Return to top

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